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Book Index

Resolving Your Outlook Express Problem

Once ScanDBX has enough information to identify the problem, the Troubleshooting Wizard will inform you that it is ready to resolve your Outlook Express issue. At this point the wizard will instruct you to click “Finish” to allow it to attempt to automatically repair your installation.

The Troubleshooting Wizard is able to make most changes by itself, but some problems can only be resolved by manually taking actions within Outlook Express. In these cases the Troubleshooting Wizard will open a web page which will walk you through any actions that are necessary.

After you have clicked “Finish” and the appropriate actions have been taken, the wizard will ask you whether or not the issue has been resolved. If you answer yes, the wizard will return you to the main ScanDBX dialogs. If you answer no, the wizard may have other solutions to try.