Video demonstrations on how to repair Outlook Express
See how to use ScanDBX to repair damaged Outlook Express files, account settings, registry settings, and more!
Having problems getting ScanDBX registered? Watch this quick video walk-through on registration.
Newly installed (or updated) firewall or privacy protection software can block access to the registration process of ScanDBX,
and can also interfere with the proper operation of Outlook Express. Removing (disabling generally does not work) this third-party software (rebooting is mandatory) and enabling the built-in
Microsoft firewall may resolve this situation.
There are also cases of bad firmware or firmware updates to
hardware routers that can cause this same problem with ScanDBX and Outlook Express.
See how ScanDBX can be used to identify the exact problem Outlook Express is experiencing and fix it automatically!
See how ScanDBX can be used to export every email that exists in your Outlook Express files to your hard disk.
You can then drag-and-drop these emails into Outlook Express, or double-click them to read them.
You can also reach the email export tool through the "Advanced" menu in ScanDBX!
See how ScanDBX can be used to export or recover the email from one or more Outlook Express files (folders also called DBX files)into a set of EML files that each represent an email in the original Outlook Express folders.
You can then drag-and-drop these emails (EML files) into Outlook Express folders (in the Outlook Express program), or double-click the exported EML files to read them.
After ScanDBX has exported your emails to your hard disk, you can drag-and-drop them back into Outlook Express.
After Outlook Express has compacted your files, emails may be missing or damaged. You can check these files to find out what kind of data remains
in them before running ScanDBX.
If you have Outlook Express email files on a backup CDROM or located on other hard disks and want to
import the messages to a new folder (or existing folder) within Outlook Express (and remove duplicates),
this video shows the whole process.
ScanDBX can convert the emails stored in your DBX files into individual files that contain each message (EML file).
Normally, when you double-click on an EML file, Outlook Express will open the message in its own window.
If your file associations are broken on your system, then nothing will happen.
This video also shows you how to reassociate EML files with Outlook Express.
If you have an email that is stuck in the outbox and keeps being sent over and over again,
or you cannot delete messages from your folders, this procedure will correct the problem.
If your problem is the same set of messages being received repeatedly, please use Duplicate Remover option in the Advanced menu.
ScanDBX makes backups before it does anything. This means that you can always restore your system to the state before you
run ScanDBX. You can use the "original_backup" backup to restore your system to the state it was in before you EVER ran
When Outlook Express performs a bad compaction,
it sometimes zeros out all of the data in the file without reducing the size of the file.
While ScanDBX can fix the file damaged by compaction, there is no data to recover. This video
let's you take a peek at your DBX files via ScanDBX and Notepad to see if there is anything to recover.
If another repair tool for Outlook Express tells you that they can recover your email after a bad
compaction by Outlook Express, you are well advised to be very cautious about accepting this claim especially after
viewing this video and finding nothing in the dbx file(s) on your system.
Problems with Outlook Express can actually be caused by network failures. These network failures are often caused by
malfunctioning or misconfigured firewall or antivirus software.
ScanDBX can test your network configurations to see if any problems can be found. Since ScanDBX tests these connections by
attempting to communicate with server addresses that are known to work, it can easily find problems caused by misconfigured
software on your computer or home network.
Some ISPs will not allow you to use SMTP servers supplied by other ISPs. Any attempt to send with a foreign ISP will be intercepted
and blocked unless you provide a server name and credentials for your home ISP. This video will show how to set the SMTP authentication and server for your ISP.
The most frustrating thing about this problem is that one day everything is working, and the next you cannot send email with some of your email accounts (receiving email still works). This
problem is the result of your ISP attempting to block spammers from sending email from compromised (infected) machines. This can also occur if your ISP is sold or
uses the services of a mega-ISP such as AOL or Earthlink. In this case, they take over the servers and security of your home ISP and institute blocks to your
previously accessible servers.
If you can no longer find a shortcut to Outlook Express on your desktop, this video will show you how to
recreate it using Windows Explorer and a few drag and drop operations.
If ScanDBX cannot repair your Outlook Express and you continue to get MSOE.DLL and MSOERES.DLL errors, and deleting the
scratch files does not restore functionality, you need to find out if the problem is with your Outlook Express installation or Outlook Express files. This video shows you how to determine why Outlook Express cannot start.
By the way, if you have files that ScanDBX cannot repair, our developers would like to examine them so that we can improve our repair engine (contact [email protected] for details). Of course, we will give you back any email that we are able to recover from these files, and there is no additional charge for this service.
ScanDBX did not work completely and need more help? This video shows you how to send a log of what ScanDBX has done,
and allows our technical support staff to provide added assistance.